Archives: FAQs

What are the minimum and maximum ages for activities?

Kayaking: 5 years old minimum (Must be comfortable swimming in the ocean, able to follow instructions, paddle and get in/out of kayak independently. Must be in a double kayak with an adult guardian if younger than 12)Snorkeling: 10 years old minimumSurfing: 7 years old minimum (Child must be comfortable swimming in the ocean and ducking under waves)Stand Up…

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How far in advance do I need to make my reservations?

Please make your reservation as early as possible to ensure your trip date. Same-day reservations are rarely possible.

Is it possible to do a private trip?

Absolutely! We’re flexible and happy to customize an itinerary just for you. Private tours are available for online booking here. Planning a trip for a group of students or interested in team building activities for your company? Fill out this form or send an email to letsgo@sbadventureco.com.

Is this activity suitable for beginners? Will more experienced participants be equally entertained?

Most of our trips are suitable for beginners. Unless we’ve noted in the activity description that previous experience is required, beginners are encouraged to sign up. You may read more about the recommended eligibility requirements for kayaking here. Our knowledgeable guides offer a variety of challenges throughout your day with us, and natural and human history/marine…

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Can I buy a gift certificate? 

Of course, Adventure is always the perfect gift! Buy gift certificates online here or email letsgo@sbadventureco.com and we’ll send you a certificate by email or in the mail.

Can we bring pets on a tour? What about service animals?

We are unable to accommodate pets on our tours. Service animals are welcome. For Channel Islands trips specifically, there is a detailed process required by the National Park Service to bring animals along. More information is available here.

Can we add someone to our wine tour at the last minute?

We are always happy to accommodate last-minute guests when possible! However, it is best to give us accurate numbers as soon as you can because we have limited space in our vehicles. Email letsgo@sbadventureco.com to add more guests to your booking.

I have never been to the Channel Islands; what should I bring?

Channel Islands National Park is a remote destination. There are no services (medical, food, or other) on the island. It is important to plan accordingly for your trip. There is basic information on planning for your day in your email confirmation. Additional information can be downloaded at the ‘More Info’ links for each tour here.

What is your cancellation policy for Channel Islands tours? Can I change my tour date?

Cancellation Policy • A full refund will be granted up to 21 days before your tour.• From 20 to 8 days before your tour, refunds are available less a 15% cancellation fee. • No refund will be granted for a cancellation within 7 days of your tour. Tours operate rain or shine. Our company reserves the right to…

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I need directions to my meeting spot. Where can I find my guide?

A set of complete directions will be included in your confirmation email. It is helpful to have your confirmation email accessible on the day of your trip.