Employment FAQ (For Office Staff)

Frequently Asked Questions

1. What is the hiring process like for the Santa Barbara Adventure Company?

Interested individuals should fill out our online job application on our website and send a resume and cover letter to letsgo@sbadventureco.com.

2. Should I live in Santa Barbara or Ventura?

We recommend that our office staff live within a reasonable commuting distance from our offices in downtown Santa Barbara.

3. What does a typical work week look like?

All office staff assist in taking incoming bookings over the phone, which vary in frequency between the summer and winter. The majority of our work consists of fielding inbound communications received through email, phone, and our website, and keeping track of new reservations, updating details with partners and vendors, and making changes to the trips we run on a daily basis. Various tasks related to supporting our field staff occur throughout the week such as managing gear, vehicles, or trip materials. Working in our physical office location is required unless otherwise prohibited by local, state, or federal guidelines.

4. What happens during the “off-season” from November-March?

The flow of inbound reservations slows down in the winter and the workday is typically filled with more projects that help us maintain our operations, processes, and equipment to better execute the next coming busy season.

5. Does the Santa Barbara Adventure Company offer health insurance?

Full-time, year-round positions currently include a health insurance stipend.

6. Is there room for upward mobility within the company?

Definitely! We love to promote staff to management-level positions before hiring from outside. For example, our General Manager, Group Sales Manager, Island Manager, Assistant Island Managers, and our Environmental Coordinator were all guides prior to becoming managers within our company.

7. What perks does this job offer?

We try to keep our staff happy and do as much as we can to keep them around so we’ve added some incentives over the years. We have annual celebrations and staff appreciation gifts. The office staff has access to discounted tours for friends and family. Our company also can connect you with pro deals for industry discounts on outdoor gear and apparel.

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