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What is your cancellation policy for Channel Islands tours? Can I change my tour date?

Cancellation Policy

• A full refund will be granted up to 21 days before your tour.
• From 20 to 8 days before your tour, refunds are available less a 15% cancellation fee.
• No refund will be granted for a cancellation within 7 days of your tour.

Tours operate rain or shine. Our company reserves the right to cancel, reschedule, or adjust the trip due to dangerous weather conditions. If we cancel a kayak tour due to weather, you can receive a full refund for the kayak tour. Ferry travel to the island is non-refundable, even if your kayak tour is canceled once you are on the island. This cancellation policy may vary for custom trips and events that require more preparation.

Date Change Policy

• You may change your date, pending availability, with no fees up to 14 days before your tour.
• From 13 to 8 days before your tour, you may change your date for a 10% fee.
• No date changes will be granted within 7 days of your tour.

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